Income Protection Insurance Claim.
The right advice for your insurance claim is imperative
Jo’s Claim Story
Jo and Carl run an automotive business on the Sunshine Coast. After a cycling accident left Carl with a broken shoulder the business still needed to operate. Stream Financial was able to assist Jo and Carl to seamlessly get back to business without jeopardising any of their hard work.
Even though their insurance policy was mishandled with another business, Stream Financial was able to resolve all issues in a timely manner without any client hassles. Resulting in minimum disruptions so Jo and Karl could continue in their business without stress.
“We do have income protection, unfortunately, the income protection wasn’t taken out with Stream but with another provider, it was a good one, however, it wasn’t managed that well. We looked to Stream to helps us with our personal insurance. Stream was able to take over it [the claim] for Karl as a gesture of goodwill for us. It was unbelievable, particularly as the company where the claim was through wasn’t that great. Stream helped us navigate the procedure and made it easy.”
What Our Claims Clients Are Saying.
Mark Hunter
After giving Janis the policies and permissions she made it an easy task from our point of view, Janis worked very hard, had answers quickly and kept me up to date on all aspects of the claims, I gave Janis any and all information she asked for and found Janis very trustworthy and really on the ball, all the claims went through quickly and left us very happy campers. In fact the whole Stream Financial team is trustworthy and knowledgeable. We have used their services since then on other matters and would not hesitate in making a recommendation for Janis.
Janeah
Janis did everything she could possible do, she was amazing. I wouldn’t have been able to do it, I wouldn’t have know what to do so having her guidance was amazing. Having her do it took the pressure off me and I could concentrate on myself and getting better. So I would rather her do it, its her job and she does it very well. Having Janis do it was 100% the right thing.
Scott – TPD claim
If I had to do this myself, It would have been too much stress and I would have not worried about it – I want to thank Janis and Rebecca who made it a lot easier…. Being a one wage household, just having that money there has just taken a lot of stress off.
Lisa
“Nothing was ever too much of a problem for the team, I had their support and they held my hand through the whole process. I was able to move forwardly confidently. Every single time I needed to get information through to help make the claim, they were right there… the team was great. I was very grateful for having the income protection that I had, I was able to continue to pay the mortgage off and stay on top for the five months I was unable to work.”
Warwick
“I was able to go straight to the private hospital, get all the physio that I wanted and the rehab I needed and actually get back on my feet, so much quicker… It was less than 48hrs and the money itself appeared in my bank account, from the time I phoned the guys at Stream. I don’t even think I filled out any paperwork… It was one of those experiences where it was like ‘wow’ did I just get that good of an experience?”
Jo
“We do have income protection, unfortunately, the income protection wasn’t taken out with Stream but with another provider, it was a good one however, it wasn’t managed that well. We looked to Stream to helps us with our personal insurance. Stream was able to take over it [the claim] for Carl as a gesture of goodwill for us. It was unbelievable, particularly as the company where the claim was through wasn’t that great. Stream helped us navigate the procedure and made it easy. ”
Bec
“Stream really care about the people they’re helping… they’re doing it for the satisfaction of the person getting what they really need out of it and making sure the people get looked after in their time of need.”