Claim Management Process Improvements

 In In the headlines

We have recently undertaken a review of our claims management process to ensure that we are providing the best possible service to our clients.

As part of the review, it was important for us to be able to offer a complimentary service to clients that are going through a difficult period.

This involves us getting everything ready for you to be able to go through the various claim documents carefully and methodically to return to the insurer.

We are even happy to offer further assistance by answering any adhoc questions you may have as you fill out the paperwork.

The review undertaken also recognised that many people may wish to outsource this process to our specialist claims team as it can be overwhelming especially during a stressful period.

Outsourcing the process comes with some key benefits.

These include:

  • Guiding you through the process step by step
  • Keeping you informed with all progress
  • Dealing with a single contact for the duration of the claim
  • Liaise with your accountant to ensure optimal presentation of financial requirements
  • Maximising the possibility that the insurer pays the claim
  • Ensuring that you are paid in a timely manner
  • Having all follow-ups conducted

We are passionate about assisting our clients and thoroughly believe this service will alleviate considerable stress whilst being carried out in a professional manner.

The service represents fantastic value and is a fraction of what the market charges. We wish to assist you in this way, in your time need.

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