DEALING WITH INSURERS CAN BE
INTIMIDATING AND CONFRONTING
Going through a significant illness, injury or death of a loved one is difficult enough. The last thing you feel like doing is dealing with your insurer or superannuation provider.
If you are unfamiliar with claims management and its intricate nuances, you may compromise your insurance payout, which could have significant financial and emotional impacts.
Don't do it alone. The Stream Financial team will guide you through what can be a tricky and unclear process, allowing you and your family to concentrate on the important things.
SUPPORT
We take care of all aspects of managing your insurance claim.
CARE
Deal with an experienced Claims Specialist, not random people in a call centre.
HOPE
Get the best possible financial outcome in the fastest possible timeframe.
MANAGING ALL ASPECTS OF YOUR INSURANCE CLAIM
We are in your corner, making the insurance claim process as hassle-free as possible for you.
This includes:
Managing the entire process for you, from initial claim notification to payment
Provide a single point of contact who represents your interests
Ensure you receive every benefit you deserve
Explain things in a way that is easy to understand
Liaise with your doctors, employer and account as needed
Advice of tax matters associated with your claim
Dispute management and resolution where required
Our fees are significantly less than the fees charged by lawyers who offer insurance claims services with a much bigger price tag.
Client stories
We Know Insurance
Insurance is known for being complex. Making sense of the policy conditions, definitions, waiting periods, and exclusions is tough. The language and jargon in insurers’ Product Disclosure Statements can be confusing and difficult for people outside the insurance world to understand.
Our claims team has extensive insurance knowledge and is experienced in unravelling the complexities of insurance policies and dealing with insurers.
We've been in your shoes
Stream Financial's insurance claims service was born out of my personal experience when faced with a cancer diagnosis in 2013.
I was carrying a huge emotional load in the face of my unexpected diagnosis and was physically drained from going through treatment.
Despite experience working in the insurance industry, I found the process of making Trauma and Income Protection claims exhausting. The insurance claims were a constant stress at the back of my mind.
Following my recovery, I wanted to help ease the pressure of the claims process on others faced with an illness or injury.
In 2015, we introduced insurance claims as a service for not only our existing clients but anyone who feels overwhelmed by the claims process and needs help getting the best outcome from their insurer.
What can be one of the most daunting experiences of a lifetime is business as usual for our team.
You're not alone.
We go to bat with your insurer.
We take the burden of dealing with your insurer off your plate so you can focus on your well-being. Our team will leave no stone unturned to get you the insurance payout and benefits you are entitled to receive under the terms of your policy.
1. Book a call
Schedule a no-obligation 1-hour call to see how our expert team may be able to help progress your insurance claim.
2. Lodge Your Claim
We’ll guide you through every step of lodging your insurance claim and deal with the insurer and medical professionals on your behalf.
2. Focus on you
Focus on you and your family with peace of mind knowing that an experienced team is going to bat for you with the insurer to get the best possible financial outcome for you.
Based in Buderim on the Sunshine Coast, we help clients across Australia and expats living overseas.